IT Support Specialist
Program
Built for a Future in Tech
- Graduate in under 2 years
- Learn hands-on IT skills employers value
- Get support landing your first IT job
- Train in cybersecurity, networking, & troubleshooting
Start Building Your Future
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Information Technology Support Specialist Program Details
The IT Support Specialist Associate in Specialized Technology degree program at Berks Technical Institute is where you’ll use equipment to build computers, plan networks, set up information security protocols, and much more. BTI’s instructors are motivated to help you do well and will share their professional insights to better prepare you for a successful career. Still unsure? Learn about the Berks Technical Institute difference now!
Associate in Specialized Technology: 92 Credit Hours, 18 Months. Allentown, & Wyomissing, PA.
*BTI cannot guarantee employment or salary.
SKILLS COVERED
Launch your career in information technology with BTI’s IT support training program
What You Can Learn in Our Information Technology Specialist Training
Develop the skills to troubleshoot computer hardware, operating systems, and software used in business environments.
Learn hardware and software diagnostics to identify and resolve common computer and network issues.
Gain hands-on experience with PC operating systems, learning how to install, maintain, and troubleshoot software efficiently.
Prepare for CompTIA A+ certification, a key credential for entry-level IT jobs in technical support and IT administration.
Learn how to set up, manage, and troubleshoot networks, monitor performance, and respond to security threats.
Build customer service and IT troubleshooting skills for help desk and technical support specialist roles.
Train in server setup, management, and security configurations for enterprise IT environments.
Career Options for IT Support Specialists
Most businesses use technology, meaning IT Specialists have the opportunity to pursue entry-level positions in a variety of industries. Still unsure? Learn about the Berks Technical Institute now!
*BTI cannot guarantee employment or salary.
- IT Specialist
- Computer Technician
- Help Desk Analyst
- Network Technician
IT Support Specialist FAQs
IT Support Specialists help analyze, troubleshoot, and resolve technological issues to maintain productivity. This can include installing and configuring hardware and software, creating user accounts, updating security measures, and more.
It can vary depending on the program. At BTI, you can complete ours in 18 months.
CompTIA A+ is a commonly recognized certification and it shows potential employers you have the skills for the job.
This Program is Available At
Allentown
2200 N Irving Street, Allentown, PA 18109
Industries: Healthcare, Information Technology, Skilled Trades
Wyomissing
2205 Ridgewood Road Suite 100 Wyomissing, PA 19610
Industries: Healthcare, Information Technology, Skilled Trades
Take the First Step Toward Your Next Career
Earn the degree or diploma for the future you want. If you are ready to take the next step on your new journey in vocational or skills-based education, Berks Technical Institute is ready to help.